Warranty and Shipping

OUR WARRANTY:

If you are unhappy with your purchase for any reason, please let us know within 30 days of purchase and we will provide a full refund. If the items are defective in any way we will pay for return shipping of the item. For items purchased which are not defective, shipping is the responsibility of the buyer. Please get in touch with us with any issue you might have and we'll try our hardest work things out.

If you find your kit is missing a piece, we can source a spare one for you and send it out free of charge.

SHIPPING:

For SMALL and MEDIUM SIZED KITS (usually under 500 pieces) and most ACCESSORIES, we offer FREE SHIPPING. These orders will be sent as Expedited Parcels within Canada and as Tracked Packets to the United States.

For LARGE KITS (usually over 2000 pieces) we charge a flat rate shipping of $19.99 for all shipments. These orders will be sent as Expedited Parcels within Canada and as Standard Parcels with tracking to the United States.

We do NOT offer shipping outside of Canada and the United States at this time.

A Note on Duty: As we are a Canadian company, we are required to declare the customs value of all our shipments to the United States. In our experience, unless the items you are purchasing are in the hundreds of dollars (usually over $800), no duty will be added to your purchase price. Any duty that might arise, however, is the responsibility of the buyer.